Important Server Maintenance: December 14th, 13:00 EST
Firstly, we are writing to convey our heartfelt thanks for our customer's active feedback regarding our CN.HK.BGP.AMD servers. It is your insightful input that has enabled us to identify a critical system-level configuration issue in these servers.
We have identified a system-level configuration error in our CN.HK.BGP.AMD servers. To rectify this and enhance overall performance, we have scheduled a maintenance session for December 14th at 13:00 Eastern Standard Time (EST).
Key Maintenance Details:
- The procedure may involve the temporary migration of instances and reconfiguration of the host servers.
- We strongly recommend backing up all essential data before this maintenance window to prevent any potential loss.
Impact and Apologies:
While we strive to minimize disruptions, this maintenance might momentarily affect service availability. We apologize for any inconvenience this may cause and are grateful for your understanding. Rest assured, this effort is crucial in providing you with a more reliable and superior service experience in the long term.
Staying Informed:
We will keep you updated on the progress and completion of the maintenance. Should you have any concerns or require assistance in preparing for this maintenance, our support team is readily available to assist you.
Thank you for your patience and continued trust in our services. We are dedicated to ensuring the highest standards of service and performance for our clients.
