20th May 2026
Notice Regarding KR.SEL.TRI Route Adjustment and Refund Arrangements
Dear Customers,
Over the past two days, we have received feedback from multiple customers regarding increased latency and degraded network performance on the KR.SEL.TRI product. We take this matter seriously and immediately contacted the upstream data center to investigate the issue.
After communication and verification with the upstream ...
20th Mar 2026
[Maintenance Notice] DS.CN.HK.BGP Datacenter Migration
Dear Customer,
To improve network architecture and enhance device management efficiency and service stability, the DS.CN.HK.BGP service will undergo a physical equipment migration to a new datacenter in the early morning of March 26, 2026.
During this migration, the service is expected to experience a network interruption of ...
8th Oct 2025
Final Termination & Refund Notice — GB.LON.9929 Services
Dear Customers,
We regret to inform you that the upstream data center provider for our GB.LON.9929 series has experienced a critical change. The local UK IPv4 provider, Vorboss Limited, has unilaterally terminated the service contract ahead of schedule and reclaimed the allocated IP addresses.
Despite our continuous and intensive negotiations, ...
10th Sept 2025
JP.TKY.TRI is Here: Smarter Routing, Faster Speeds
Dear Valued Customers,
We are thrilled to announce the official launch of our brand new JP.TKY.TRI series! This premium product line leverages an advanced three-network direct optimization solution (4134 + 4837 + 58453) and integrates our Intelligent Routing feature. For website hosting scenarios, China Telecom routes will automatically return ...
