12th Dec 2023
Upcoming Maintenance Notice for CN.HK.BGP.AMD Services
Important Server Maintenance: December 14th, 13:00 EST
Firstly, we are writing to convey our heartfelt thanks for our customer's active feedback regarding our CN.HK.BGP.AMD servers. It is your insightful input that has enabled us to identify a critical system-level configuration issue in these servers.
We have identified a system-level ...
28th Oct 2023
Service Update: Connectivity Issues with CN.HK.BGP Services
We would like to address the current connectivity issues that some regions are experiencing with our CN.HK.BGP services. After promptly escalating the matter to our upstream data center and conducting a thorough investigation with relevant personnel, we have determined that the issue stems from network fluctuations or maintenance activities within ...
29th Mar 2023
CN.HK.BGP - Power Maintenance on April 2nd, 2023
We have received a notification from the CN.HK.BGP datacenter:
Power Maintenance on April 2nd
Becuase of law requirement (WR2), dataceneter need to check for power equipment reliability. The planned maintenance scheduled on 2nd, April, 2023 (Sunday) from 09:15 (HKT, GMT+8) to 16:00 (HKT, GMT+8). Total maintenance time is about 4 hours.
21st Mar 2023
Important Announcement: Discontinuation of CN.HK.CMI Services
Dear Valued Customers,
We regret to inform you that our CMI services based on the Hong Kong will no longer be available as our upstream provider has decided to discontinue the service. We understand that this news may come as a disappointment and inconvenience to you, and we sincerely apologize for any inconvenience caused.
We have been working ...